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FAQ

frescopet-frequently-asked-questionsWhat is FrescoPet? FrescoPet is best known for our line of deodorant collar tags, which are infused with a special patented fragrance that specifically targets pet odor molecules and breaks them apart, leaving behind a clean fresh scent.

They are perfect to use in between groomings and keep your pet smelling fresh day after day.

How long does FrescoPet last? FrescoPet collar attachments are infused with fragrance to last up to a month. However, pet owners frequently change them every 1-2 weeks.

How do I use FrescoPet Collar Tags? FrescoPet deodorant collar tags are made to easily slide onto your pet’s existing collar (see size constraints below). The collar tag can stretch over larger buckles and clasps.

Will FrescoPet fit my pet’s collar? FrescoPet comes in two sizes to fit most collars:

  • Small (for collars with buckles up to 3/4″ wide)
  • Med/Large (for collars with buckles up to 1-1/4″ wide)

What are the advantages FrescoPet has over conventional spray-on perfumes?

  • FrescoPet doesn’t just mask pet odor – FrescoPet uses a special, patented fragrance that breaks apart odor molecules and leaves behind a clean scent.
  • FrescoPet simply outlasts perfumes.
  • FrescoPet does not irritate the skin and eyes of the animal like some perfumes may.
  • FrescoPets’ fragrance will not fade away if the patch gets wet.
  • FrescoPets’ fragrance will not change once in contact with your pet.
    • Colognes and perfumes can sometimes morph into disagreeable scents over time once sprayed onto your pet. This is simply not an issue with FrescoPet as the tag itself is releasing the scent into the air.

Is FrescoPet safe for my dog or cat? Yes. FrescoPet deodorant collar tags do not contain hazardous chemicals such as those found in flea collars. Our fragrances are made using only ingredients on the EPA’s approved fragrance ingredient list. The fragrance level is at the ‘just right’ level to provide a fragrant effect.

Where is FrescoPet made? FrescoPet is 100% made in the USA. Not only does our manufacturing take place in the USA, but all of our raw materials – every component of FrescoPet from packaging to fragrance – is made and sourced from the USA. We are 100% domestic, and proud of it!

Will FrescoPet hurt my pet? No. FrescoPet is made of an environmentally friendly soy resin. It is very soft and flexible, yet extremely durable. It can be easily attached and removed from your pets collar. Our fragrances are made using only ingredients on the EPA’s approved fragrance ingredient list. The fragrance level is at the ‘just right’ level to provide a deodorant effect.

What are my shipping options? For domestic orders within the USA, we offer Priority Mail shipping. If your order is above $30, you qualify for Free Shipping. At the moment we do not sell directly to customers internationally. Contact us to see if a local distributor or pet shop near you is carrying FrescoPet.

What are my payment options? We use Paypal to process our orders. Paypal accepts all major credit/debit cards (Visa, MasterCard, American Express, and Discover), as well as eChecks and bank transfers. You do not need a Paypal account to pay with Paypal.

Is my credit card information safe? We use Paypal to process our orders. As such, we never handle your credit card information or have it stored in our files. Paypal offers protection to the consumer against fraud and their safety track record is exemplary.

Do you accept returns? At the moment we are not set up to accept returns. All sales are final.